Accessibility statement for LSHTM Research Online

This website is run by LSHTM. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of LSHTM Research Online are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some images (including linked images) do not have alternative text descriptions
  • some form controls do not have an associated label

More details about areas of LSHTM Research Online that are not fully accessible can be found below in the 'Non compliance with the accessibility regulations' section of this statement.

What to do if you cannot access parts of this website

If you find any problems not listed on this page or need information in a different format like accessible pdf, large print, easy read, audio recording or braille, please contact:
  • call 020 7299 4670

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact Communication and Engagement team at LSHTM:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone

We do not currently provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment but there are plans in place to acquire a license for SensusAccess. This is a self-service solution that allows students and staff to automatically convert documents into a range of alternate media, including audio; e-books; and digital Braille. It also converts inaccessible documents such as image-only PDF files, JPG pictures and Microsoft PowerPoint presentations into more accessible formats.

Information about contacting the team can be found at on the contact us page.

Technical information about this website’s accessibility

LSHTM is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some images, including linked images, do not have any alternative texts associated with them.
  • Some form controls do not have associated names.
  • The document language is missing from most pages.
  • Some links do not have explanatory text associated with them.
  • The contrast in some parts of the website is very low.
  • Some tables do not have headers for columns or rows.
  • Some pages do not have page regions, such as headers or banners, which help users navigate pages.
  • Some pages contain several links to the same source.
  • Some pages contain very small text.
  • Some pages contain layout tables, which may be difficult to navigate with screen readers.
  • Heading levels are skipped on some pages, this might make navigating the page using a keyboard more difficult.
  • The title attribute value (advisory information that appears when user hovers over an element) is the same as the title text in some instances.
  • Some groups of check boxes are not enclosed in fieldsets, which may make them more difficult to navigate with screen readers.
  • Some event handler links may only respond to either mouse or keyboard.
  • The text of some links may not make sense out of context or may contain extraneous text.
  • Some pages contain javascript jump menus, which may make navigating the website by keyboard difficult.

These issues will be resolved in a planned upgrade to this repository.

Disproportionate burden

None of the issues listed above present a disproportionate burden to fix. They will all be resolved as part of a planned upgrade.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

As LSHTM Research Online is an open access research repository, the principal content made available to users are research outputs such as articles, papers, posters and reports, many of which are PDF documents. Many PDF documents, especially older ones, are not fully accessible to screen reader software and do not contain other common accessibility features. In particular:

  • many documents, especially older ones, do not conform to the PDF/A archiving format.
  • many lack bookmarks or document titles, therefore failing to meet WCAG 2.1 success criteria 2.4.5 and 2.4.2.
  • many discuss scientific or scholarly concepts which may be abbreviated with no mechanism for discovering the meaning of the abbreviations, or unusual words arising from scholarly discourse without definitions. These issues each fail WCAG 2.1 criteria 3.1.4 and 3.1.1 respectively.
  • there may be some documents that fail to specify their human language, thereby failing WCAG 2.1 success criterion 3.1.1.
  • many documents may not reflow satisfactorily. This fails WCAG 2.1 success criterion 1.4.10.

What we’re doing to improve accessibility

Our Accessibility Roadmap shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared on 12/08/2020. It was last updated on 22/09/2020.

This website was last tested on 22/09/2020 The test was carried out by CoSector, University of London.

We used this method to decide on a sample of pages to test.