Assessing inpatients' satisfaction with hospital care: should we prefer evaluation or satisfaction ratings?

Hendriks, AA; Vrielink, MR; van Es, SQ; De Haes, HJ; Smets, EM; (2004) Assessing inpatients' satisfaction with hospital care: should we prefer evaluation or satisfaction ratings? Patient education and counseling, 55 (1). pp. 142-6. ISSN 0738-3991 DOI: https://doi.org/10.1016/j.pec.2003.11.006

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