Evaluation of telephone first approach to demand management in English general practice: observational study.

Newbould, Jennifer; Abel, Gary; Ball, Sarah; Corbett, Jennie; Elliott, Marc; Exley, Josephine; Martin, Adam; Saunders, Catherine; Wilson, Edward; Winpenny, Eleanor; +2 more... Yang, Miaoqing; Roland, Martin; (2017) Evaluation of telephone first approach to demand management in English general practice: observational study. BMJ-BRITISH MEDICAL JOURNAL, 358. j4197-. ISSN 1756-1833 DOI: https://doi.org/10.1136/bmj.j4197

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