The Appointment System Influences Uptake of Cataract Surgical Services in Rwanda.
Kitema, Gatera Fiston;
Morjaria, Priya;
Mathenge, Wanjiku;
Ramke, Jacqueline;
(2021)
The Appointment System Influences Uptake of Cataract Surgical Services in Rwanda.
International Journal of Environmental Research and Public Health, 18 (2).
p. 743.
DOI: https://doi.org/10.3390/ijerph18020743
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The aim of this study was to investigate barriers and enablers associated with the uptake of cataract surgery in Rwanda, where financial protection is almost universally available. This was a hospital-based cross-sectional study where potential participants were adults aged >18 years who accepted an appointment for cataract surgery during the study period (May-July 2019). Information was collected from hospital records and a semi-structured questionnaire was used for data collection. Of the 297 people with surgery appointments, 221 (74.4%) were recruited into the study, 126 (57.0%) of whom had attended their appointment. People more likely to attend their surgical appointment were literate, had fewer than 8 children, had poorer visual acuity, had access to a telephone in the family, received a specific date to attend their appointment, received a reminder, and reported no difficulties walking (95% significance level, p < 0.05). The most commonly reported barriers were insufficient information about the appointment (n = 40/68, 58.8%) and prohibitive indirect costs (n = 29/68, 42.6%). This study suggests that clear communication of appointment information and a subsequent reminder, together with additional support for people with limited mobility, are strategies that could improve uptake of cataract surgery in Rwanda.