A 'telephone first' approach to demand management in English general practice: a multimethod evaluation

Newbould, Jennifer; Ball, Sarah; Abel, Gary; Barclay, Matthew; Brown, Tray; Corbett, Jennie; Doble, Brett; Elliott, Marc; Exley, Josephine; Knack, Anna; +7 more... Martin, Adam; Pitchforth, Emma; Saunders, Catherine; Wilson, Edward CF; Winpenny, Eleanor; Yang, Miaoqing; Roland, Martin; (2019) A 'telephone first' approach to demand management in English general practice: a multimethod evaluation. Health Services and Delivery Research, 7 (17). pp. 1-158. ISSN 2050-4349 DOI: https://doi.org/10.3310/hsdr07170

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Abstract

Item Type Article
Faculty and Department Faculty of Infectious and Tropical Diseases > Dept of Disease Control
PubMed ID 31063292
Elements ID 142108

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