GPs' and practice staff's views of a telephone first approach to demand management: a qualitative study in primary care.

Newbould, Jennifer; Exley, Josephine; Ball, Sarah; Corbett, Jennie; Pitchforth, Emma; Roland, Martin; (2019) GPs' and practice staff's views of a telephone first approach to demand management: a qualitative study in primary care. The British journal of general practice, 69 (682). e321-e328. ISSN 0960-1643 DOI: https://doi.org/10.3399/bjgp19X702401

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Abstract

Item Type Article
Faculty and Department Faculty of Infectious and Tropical Diseases > Dept of Disease Control
PubMed ID 31015225
Elements ID 128162

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