Quality of care: a comparison of perceptions of health professionals in clinical areas in the United Kingdom and the United States.
McKenna, Hugh P;
Keeney, Sinead;
Currie, Lynne;
Harvey, Gill;
West, Elizabeth;
Richey, Roberta H;
(2006)
Quality of care: a comparison of perceptions of health professionals in clinical areas in the United Kingdom and the United States.
Journal of nursing care quality, 21 (4).
pp. 344-351.
ISSN 1057-3631
DOI: https://doi.org/10.1097/00001786-200610000-00012
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A tool was developed, using the nominal group and Delphi techniques, to explore healthcare staff's perceptions of the quality of hospital care provided in the United Kingdom compared with a tool from the United States. Similarities were identified in many core areas; however, there were several differences between the UK and US tools. This article identifies the process and findings and discusses possible reasons for similarities and differences between the tools.