Patients' experiences of their healthcare in relation to their expectations and satisfaction: a population survey.

Bowling, Ann; Rowe, Gene; McKee, Martin; (2013) Patients' experiences of their healthcare in relation to their expectations and satisfaction: a population survey. Journal of the Royal Society of Medicine, 106 (4). pp. 143-149. ISSN 0141-0768 DOI: https://doi.org/10.1258/jrsm.2012.120147

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