Complaining in the Age of Consumption: Patients, Consumers or Citizens?
Mold, A;
(2015)
Complaining in the Age of Consumption: Patients, Consumers or Citizens?
In: Reinarz, J; Wynter, R, (eds.)
Complaints, Controversies and Grievances in Medicine: Historical and Social Science Perspectives.
Routledge, London, pp. 167-183.
ISBN 978-1-13-879490-0
https://researchonline.lshtm.ac.uk/id/eprint/2130247
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