Waiting time information services: what are the implications of waiting list behaviour for their design?

Cromwell, David; Griffiths, David; (2002) Waiting time information services: what are the implications of waiting list behaviour for their design? Australian health review, 25 (4). pp. 40-49. ISSN 0156-5788 DOI: https://doi.org/10.1071/ah020040a

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