Analysing incivilities in places of business open to the public: linking theory, research and practice

Amador, S; Sautkina, E; (2007) Analysing incivilities in places of business open to the public: linking theory, research and practice. In: EdgertonE; RomiceO; SpencerC, (eds.) Environmental Psychology: Putting research into practice. Cambridge Scholars Publishing, Cambridge, UK, pp. 61-73. https://researchonline.lshtm.ac.uk/id/eprint/612424

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